Cancellation, Refund & Shipping Policy
Welcome to our site. Please read this page carefully to understand the cancellation & refund policy.
​
Given the digital nature of our courses, we do not offer cancellations or refunds once a course is purchased. Users are encouraged to review course information carefully before purchase. This policy is to ensure that Valipod Technologies Pvt Ltd can continue to offer high-quality educational content.
​
General Refund Conditions:
-
Alignment with Offerings: The refund policy of Valipod Technologies Pvt Ltd is designed to be in full alignment with the 'online technical courses' (products and services) available on the website. Given the digital delivery of our courses, the refund policy accounts for the immediate access and consumption of content provided upon purchase.
-
Processing Time: In the rare event that a refund is approved under the specified conditions (explained below), Valipod Technologies Pvt Ltd commits to processing such refunds within a stipulated timeframe i.e. 5-7 working days. The refunded amount will be credited back to the customer's bank account within this period, ensuring a smooth and hassle-free return of funds.
​​
Specific Refund Conditions:
Given the digital nature of our courses and the immediate access provided upon purchase, Valipod Technologies Pvt Ltd typically does not offer cancellations or refunds once a course has been bought. This policy is vital for maintaining the integrity and value of our educational content, allowing us to continue offering high-quality resources to our users.
Exceptions to the Refund Policy:
-
Unavoidable Reasons: Refunds may only be considered under unavoidable circumstances, which are explicitly deemed as such by Valipod Technologies Pvt Ltd. These could include but are not limited to, technical issues preventing course access or other significant service failures directly attributable to Valipod Technologies Pvt Ltd.
-
Documentation and Verification: In cases where a refund request is made due to unavoidable reasons, customers are required to provide detailed documentation and evidence of the issue faced. Valipod Technologies Pvt Ltd will thoroughly review all provided information before making a determination on the refund eligibility.
​​
Shipping Policy (Digital Delivery):
As Valipod Technologies Pvt Ltd specializes in online courses, there is no physical shipping involved in our product delivery. Upon purchase, customers are granted immediate access to the course materials through our secure website platform. This digital delivery model enables instantaneous, global access to our educational content without the delays and complications associated with physical shipping. Our Shipping Policy is aligned with payment gateway guidelines to underscore the digital format of our course delivery, ensuring customers are aware that all materials are received electronically.